Privacy Policy

This Privacy Policy explains how DCL Tuning(“we”, “us”) collects and uses your personal data when you use this website or get in touch with us. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

What we collect

• Details you give us via our enquiry form or WhatsApp — such as your name, email, phone number, vehicle details and your message.
• Basic technical information automatically (for example via our hosting provider's logs) to keep the site secure and working.

How we use it

• To respond to your enquiry and provide a quote or service.
• To keep records of work carried out on your vehicle.
• To meet our legal and accounting obligations.

Our lawful bases are your consent (when you contact us), the performance of a contract (when we carry out work), and our legitimate interests in running the business.

Sharing

We do not sell your data. We may share it with trusted service providers who help us run the business (for example our website host and any booking or messaging tools), and with authorities where the law requires it.

Retention

We keep enquiry and customer records only as long as necessary for the purpose collected and to meet legal obligations, then delete them securely.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to processing, and to data portability. To exercise any of these, email info@dcltuning.co.uk. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Questions about this policy? Email info@dcltuning.co.uk.

This policy is a template provided for the website and should be reviewed to reflect your final business details before going live.